Get User Groups

DEPRECATED: These APIs have been deprecated. Please use Get User Groups and Product Profiles.

GET /v2/usermanagement/{orgId}/user-groups

Retrieves all of the user groups for the given organization. Successful queries return a 200 response whose body is a JSON response representing an array of user groups. The response is paginated and specific pages are requested by using query parameter page=x, where x is a number.

Throttle Limits: Maximum 5 requests per minute per a client. See Throttling Limits for full details.


This table summarizes the parameters and how they are provided:

Name Type Required Description
orgId path true The unique identifier for an organization. This is a string of the form A495E53@AdobeOrg where the prefix before the @ is a hexadecimal number. You can find this value as part of the URL path for the organization in the Admin Console or in the console for your User Management integration.
groupId path true The id of the user-group.
x-api-key header true The API key specified in the Adobe IO Console for the UMAPI integration used to authorize this session. See the Getting Started documentation for details. The header name is X-Api-Key and this parameter is its value.
Authorization header true The OAuth token generated by the authorization server from the JWT exchange which starts every UMAPI session. (This token usually begins with the letters ‘ey’.) The header name is Authorization, and this parameter, preceded by the word ‘Bearer’ and a space, is its value, as in Authorization: Bearer ey....
Content-type header false Used to specify the content type of the request data. Must be application/json
X-Request-Id header false An arbitrary string used to identify the corresponding response to a request. If a header with this name is provided in the request, the exact same header will be included in the response to that request.


Content-Type: application/json

200 OK

The response body contains a list of user-groups in JSON format including the groupId, name and userCount. Please note that fields can be missing if there are no values. User-groups can have administrators who have the ability to manage the user membership of the user-group. In these scenarios, the details of the admin group and member count will be included in the response.


This table summarizes the headers that are returned:

Header Description
X-Total-Count The total count of user-groups. Please note that the total number of user-groups objects may not be returned in the response body. For example when fetching users, Technical Accounts will be excluded from the results.
X-Page-Count The maximum number of pages that could be fetched with the criteria specified.
X-Current-Page The integer value of the page being returned.
X-Page-Size The number of entries in the page being returned.

All of the values for the listed headers are strings.


Response with 3 user-groups including a user-group with administrators.

    "groupId": 39127441,
    "name": "TestUsergroup",
    "type": "USER_GROUP",
    "adminGroupId": "42073423",
    "adminGroupName": "39127441USERGROUP_ADMIN_GROUP_NAME_SUFFIX",
    "userCount": 2,
    "adminCount": "1"
    "groupId": 44815360,
    "name": "UserGroup12",
    "type": "USER_GROUP",
    "userCount": 1
    "groupId": 44382376,
    "name": "UserGroup6",
    "type": "USER_GROUP"

Schema Properties

adminCount: string The number of users with administrative privileges. May not be present in response if no value.

adminGroupId: string May not be present in response if no value.

adminGroupName: string May not be present in response if no value.

groupId: long

name: string

type: string
The group type will always be USER_GROUP.

userCount: long
The number of users in the group. May not be present in response if no value.

Schema Model

    "adminCount": "string",
    "adminGroupId": "string",
    "adminGroupName": "string",
    "groupId": long,
    "name": "string",
    "type": "string",
    "userCount": long

400 Bad Request

Some parameters of the request were not understood by the server or the Service Account Integration certificate has expired.

401 Unauthorized

Possible causes are:

  • Invalid or expired token.
  • Invalid Organization.
< HTTP/1.1 401 Unauthorized
< Content-Type: */*
< Date: Thu, 22 Jun 2017 09:47:04 GMT
< WWW-Authenticate: Bearer realm="JIL", error="invalid_token", error_description="The access token is invalid"
< X-Request-Id: user-assigned-request-id
< Content-Length: 0
< Connection: keep-alive

403 Forbidden

Possible causes are:

  • Missing API key.
  • The organization is currently migrating. Either from DMA or to One Console.
  • API key is not permitted access.
< HTTP/1.1 403 Forbidden
< Date: Thu, 22 Jun 2017 09:41:22 GMT
< X-Request-Id: user-assigned-request-id
< Content-Length: 0
< Connection: keep-alive

Example Requests

Retrieve the first page of user-groups:

curl -ivs -X GET \ \
   -H 'authorization: Bearer {ACCESS_TOKEN}' \
   -H 'content-type: application/json' \
   -H 'x-request-id: user-assigned-request-id'

Retrieve the 3rd page of user-groups:

curl -ivs -X GET \ \
   -H 'authorization: Bearer {ACCESS_TOKEN}' \
   -H 'content-type: application/json' \
   -H 'x-request-id: user-assigned-request-id'

Throttling Limits

To protect the availability of the Adobe back-end user identity systems, the User Management API imposes limits on client access to the data. Limits apply to the number of calls that an individual client can make within a time interval, and global limits apply to access by all clients within the time period. For this API the throttling limits are as follows:

  • Maximum calls per client: 5 requests per a minute
  • Maximum calls for the application: 50 requests per a minute

When the client or global access limit is reached, further calls fail with HTTP error status 429 Too Many Requests. The Retry-After header is included in the 429 response, and provides the minimum amount of time that the client should wait until retrying. See RFC 7231 for full information.

The User Management API recommends limiting your syncs to two hourly intervals and consider scheduling your sync for a time that works best for you, taking into account other timezones and clients. This will help to prevent how often your client is throttled.

The following sample shows a 429 response with the Retry-After header detailing the number of seconds to wait before retry:

========================= RESPONSE =========================
Status code: 429
-------------------------- header --------------------------
Content-Type: application/json
Date: Fri, 19 Jan 2018 10:31:43 GMT
Retry-After: 38
Server: APIP
X-Request-Id: iEUtsLiFgj3R4xsbirAyZlMyaxRTo8Xo
Content-Length: 54
Connection: keep-alive
--------------------------- body ---------------------------
  "error_code" : "429050",
  "message" : "Too many requests"

Because of the global limits, and because the specific limits may change, you cannot simply limit the rate at which you make your own calls. You must handle rate-limit errors by retrying the failed calls. We recommend an exponential backoff retry technique for handling such errors.

Handling error responses

When you retry a failed request, the retry can also fail, and can fall back into the retry loop, adding to the system overload. The exponential backoff retry method increases the period between retries, so that the client makes fewer calls while the system is overloaded.

To implement an exponential backoff method, you increase the retry interval with each failed request. You should retry sending the request after a certain number of seconds, and increase that interval by a random amount with each attempt. For example, you can double the retry period each time, or escalate it by a power of 2, and then add a small random delay between failures.

A small random delay, known as “jitter,” prevents the “herd effect” that can occur if many clients attempt to reconnect to a recovering system at the same time. Without jitter, all of the retries could occur after 20 seconds, then 40 seconds, and so on. With the jitter, different retries occur at slightly different intervals. This allows the system to recover without further overloading it.

For an example of how to implement this error-handling method, see “Retrying Requests” in the User Management Walkthrough.