Get Users in Product Profile

DEPRECATED: These APIs have been deprecated. Please use Get Users by Group API for fetching users of a product profile.

GET /v2/usermanagement/{orgId}/products/{productId}/configurations/{profileId}/users

Retrieves a list of users, including information about them, who are associated with the specified product profile. Fields can be missing if values were never supplied.

Throttle Limits: Maximum 25 requests per minute per a client. See Throttling Limits for full details.


This table summarizes the parameters and how they are provided:

Name Type Required Description
orgId path true The unique identifier for an organization. This is a string of the form A495E53@AdobeOrg where the prefix before the @ is a hexadecimal number. You can find this value as part of the URL path for the organization in the Admin Console or in the console for your User Management integration.
productId path true The unique identifier for a product.
licenseId path true The unique identifier for a product profile.
x-api-key header true The API key specified in the Adobe IO Console for the UMAPI integration used to authorize this session. See the Getting Started documentation for details. The header name is X-Api-Key and this parameter is its value.
Authorization header true The OAuth token generated by the authorization server from the JWT exchange which starts every UMAPI session. (This token usually begins with the letters ‘ey’.) The header name is Authorization, and this parameter, preceded by the word ‘Bearer’ and a space, is its value, as in Authorization: Bearer ey....
Content-type header false Used to specify the content type of the request data. Must be application/json
X-Request-Id header false An arbitrary string used to identify the corresponding response to a request. If a header with this name is provided in the request, the exact same header will be included in the response to that request.


Content-Type: application/json

200 OK

The response body contains a list of users for the product profile in JSON format. Fields can be missing if values were never supplied or are not applicable for a particular account type.


Response returning three different user types associated with the product profile. Possible user types returned are adobeID, enterpriseID, FederatedID and unknown.

        "id": "",
        "email": "",
        "username": "",
        "domain": "",
        "firstName": "Jane",
        "lastName": "Doe",
        "userType": "enterpriseID"
        "id": "F4146FD359662BE90A49410C@AdobeID",
        "email": "",
        "username": "",
        "domain": "",
        "firstName": "John",
        "lastName": "Doe",
        "userType": "adobeID"
        "id": "",
        "email": "",
        "username": "john",
        "domain": "",
        "userType": "federatedId"

Response returning no users associated with the product profile.


Schema Properties

  • id: string
  • email: string
  • _firstName: string
  • lastName: string
  • domain: string; The user’s domain.
  • userType: string; possible values: { "adobeID", "enterpriseID", "federatedID", "unknown" }; The user type. See Identity Types for more information.

Schema Model

        "id": "string",
        "email": "string",
        "firstName": "string",
        "lastName": "string",
        "domain": "string",
        "userType": "string"

400 Bad Request

Some parameters of the request were not understood by the server or the Service Account Integration certificate has expired.

401 Unauthorized

Possible causes are:

  • Invalid or expired token.
  • Invalid Organization.
< HTTP/1.1 401 Unauthorized
< Content-Type: */*
< Date: Thu, 22 Jun 2017 09:47:04 GMT
< WWW-Authenticate: Bearer realm="JIL", error="invalid_token", error_description="The access token is invalid"
< X-Request-Id: user-assigned-request-id
< Content-Length: 0
< Connection: keep-alive

403 Forbidden

Possible causes are:

  • Missing API key.
  • The organization is currently migrating. Either from DMA or to One Console.
  • API key is not permitted access.
< HTTP/1.1 403 Forbidden
< Date: Thu, 22 Jun 2017 09:41:22 GMT
< X-Request-Id: user-assigned-request-id
< Content-Length: 0
< Connection: keep-alive

404 Not Found

The plc was not found in the given organization.

< HTTP/1.1 404 Not Found
< Canonical-Resource: /v2/usermanagement/{orgId}/products/{productId}/configurations/{id}
< Content-Type: application/json
< X-Request-Id: iB93be6zWzNg19TljWt2IvZCxSWHis5l
< Connection: keep-alive

Example Requests

curl -X GET \
 --header 'authorization: Bearer ey...' \
 --header 'X-Api-Key: 88ce03094fe74f4d91c2538217d007fe'

Throttling Limits

To protect the availability of the Adobe back-end user identity systems, the User Management API imposes limits on client access to the data. Limits apply to the number of calls that an individual client can make within a time interval, and global limits apply to access by all clients within the time period. For this API the throttling limits are as follows:

  • Maximum calls per client: 25 requests per a minute
  • Maximum calls for the application: 100 requests per a minute

When the client or global access limit is reached, further calls fail with HTTP error status 429 Too Many Requests. The Retry-After header is included in the 429 response, and provides the minimum amount of time that the client should wait until retrying. See RFC 7231 for full information.

The User Management API recommends limiting your syncs to two hourly intervals and consider scheduling your sync for a time that works best for you, taking into account other timezones and clients. This will help to prevent how often your client is throttled.

The following sample shows a 429 response with the Retry-After header detailing the number of seconds to wait before retry:

========================= RESPONSE =========================
Status code: 429
-------------------------- header --------------------------
Content-Type: application/json
Date: Fri, 19 Jan 2018 10:31:43 GMT
Retry-After: 38
Server: APIP
X-Request-Id: iEUtsLiFgj3R4xsbirAyZlMyaxRTo8Xo
Content-Length: 54
Connection: keep-alive
--------------------------- body ---------------------------
  "error_code" : "429050",
  "message" : "Too many requests"

Because of the global limits, and because the specific limits may change, you cannot simply limit the rate at which you make your own calls. You must handle rate-limit errors by retrying the failed calls. We recommend an exponential backoff retry technique for handling such errors.

Handling error responses

When you retry a failed request, the retry can also fail, and can fall back into the retry loop, adding to the system overload. The exponential backoff retry method increases the period between retries, so that the client makes fewer calls while the system is overloaded.

To implement an exponential backoff method, you increase the retry interval with each failed request. You should retry sending the request after a certain number of seconds, and increase that interval by a random amount with each attempt. For example, you can double the retry period each time, or escalate it by a power of 2, and then add a small random delay between failures.

A small random delay, known as “jitter,” prevents the “herd effect” that can occur if many clients attempt to reconnect to a recovering system at the same time. Without jitter, all of the retries could occur after 20 seconds, then 40 seconds, and so on. With the jitter, different retries occur at slightly different intervals. This allows the system to recover without further overloading it.

For an example of how to implement this error-handling method, see “Retrying Requests” in the User Management Walkthrough.